News & Events
Beat the Cowboys!
TSW Services are joining the fight to beat the cowboys by becoming a registered member of the Good Garage Scheme.
The scheme aims to improve the standards of the garage repair industry and ensure customers get a fair deal. We are committed to following a industry standard 'code of conduct' thereby giving a value for money service and ensuring we always 'tick' the following boxes.
| we carry out your service incorporating the industry standard service checklist | |
| we present you with a copy of your completed checklist | |
| we include products that remove internal engine contamination as part of your regular service | |
| we always explain what a service includes and agree a price | |
| we provide a contamination removal guarantee | |
| we supply a service wallet and service information |
The scheme is designed as a source of information for customers to locate reliable independent garages in their area. This means our customers can really see we're not just saying that TSW Services provide trust, great service and highly quality workmanship, we're actually doing it.
So the next time you have a service or repair with us watch out for 'the tick' - the customer satisfaction survey leaflet or visit www.GoodGarageScheme.com to leave your valued feedback. This means we are all helping to keep the rogue trader out of the motor repair industry and create greater confidence all round.
